Change a student's username and password
When students log in for the first time and activate their account, they are prompted to provide a password hint that will help them in the event of forgetting their password, as well as a password recovery email address.
If they forget their login details, students can click Forgotten my login details at the login page.
If a recovery email has been set, they can enter this email address and will receive a password reset link.
If the recovery email hasn't been set, they can enter their details (full name, date of birth and school name) and will be provided with the password hint they've set up.
However, if they are still unable to recover their login details, any teacher with an active account can reset the student's username or password by following the steps below:
Click Monitor from the menu on the left.
Use the Search for a student search box to find the student and go to their profile.
Click View/Edit User.
To change the username, enter the new value in the Username field and click Save.
To change the password, click Update Password.
Enter the new password and tick the Force a password reset on login box if needed, then click Save.
If you are setting a password for your student you can select this option so they are prompted to change their password when they first login.
Change a student's email address
⚠️ Important: Most schools import student details directly from their MIS.
If your school has an MIS integration enabled, you will not be able to change student email addresses from GCSEPod and will need to speak to your MIS manager so they can amend the email address in the MIS.
If your school does not have an MIS integration enabled and you create accounts manually, you can change a student's email address by following the steps below:
Click Monitor from the menu on the left.
Use the Search for a student search box to find the student and go to their profile.
Click View/Edit User.
Enter the new value in the Email field and click Save.
To use Single Sign-On, please ensure this email address matches the one held in the external system (Office 365, Google Classroom etc).
Change other student details
Any user with an active teacher account can also edit the following information:
Click Monitor from the menu on the left.
Use the Search for a student search box to find the student and go to their profile.
Click View/Edit User.
On this page, you can edit the following:
First and last name
Date of birth
Recovery email address
Subjects
Admission Number
UPN
Gender
Pupil Premium
High Prior Attainer
EASL
Ambassador
⚠️ Important: If your school imports students from the MIS, the only fields you will be able to amend on this page are the Username and Password.